Never miss a call again
Our team, based at our Glasgow office, answers your calls in your company name, takes messages, and forwards them exactly as you need. A more personal approach than typical call centres.
How It Works
Get Your Number
We assign you a local or national 03 number, or you can divert your existing number to us
Set Your Script
Tell us how you'd like calls answered and what information to collect
We Answer
Our team answers in your company name, following your instructions
Get Notified
Receive messages by email, text, or we can transfer the call to you
Simple Pricing
Call Answering
Professional call handling for your business
£30/month
Includes 30 calls per month
Additional calls:
£1/call
What's included:
- Dedicated local or 03 number, or divert your existing number
- Answered in your company name
- Messages by email or text
- Call transfer available
Why Choose Our Call Answering Service
Small, Dedicated Team
Unlike large call centres, our small Glasgow-based team means your customers quickly become familiar to our staff. It's a more personal, consistent experience for your callers.
Your Script, Your Way
We follow your instructions exactly. Tell us how to greet callers, what questions to ask, and how to handle different types of enquiries.
Flexible Message Delivery
Choose how you receive messages: email, text, or we can transfer the call directly to you. Messages are sent immediately so you can respond quickly.
Use Your Existing Number
Already have a business number? Simply divert it to us. Or we'll provide you with a new local or national 03 number at no extra cost.
Who It's For
Sole Traders
Focus on your work without missing important calls. We'll handle enquiries while you're busy.
Small Businesses
Project a professional image without the cost of a full-time receptionist.
Remote Teams
A central point of contact for clients, with calls routed to the right team member.
Ready to never miss a call?
Get in touch to set up your call answering service. We'll have you up and running in no time.
Our team answers calls Monday to Friday, 9am to 5pm. Call answering can be used as a standalone service or added to your existing Optua phone system.